FAQs
If your items arrive broken or damaged we do offer an exchange within 7 days of delivery. Replacement items will be sent out immediately.
We do not exchange shirts due to sizing issues. Be sure to read all descriptions when purchasing clothing items so that you can buy the proper size.
Yes, please message us on our Facebook page (www.facebook.com/momsquadcreations) to discuss a customer order. We do accept custom order upon request and within reason.
Due to the handmade nature of our items, you should expect your packages mailed approximately 10 business days after completed purchase. During holidays there may be delays.
Of course. We want you to get what you paid for, and be happy with your purchase. We will replace defective items within 30 days of receipt as shown on the product tracking, we will need photo evidence of broken/defective items. Please contact us with any issues.
We highly recommend that ORDER ONE SIZE UP! Our shirts are amazingly soft but they do run small. ALL sizing charts have been posted on each shirt! Please follow that as a guide when choosing your size!
We will TRY our best! Send us a message ASAP! If we can get it it before mailing, we will absolutely fix it for you.